Did a direct payment with over 300 confirmations now yet the order is still open : AlphaBay | Torhoo darknet markets

EDIT (October 29th, 21:45:00 UTC) - My Direct Pay order finally got processed! Go check your orders, people.

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How long is "a long time"? I made a small Direct Pay order to "test" the wallet system (because I remember there were ongoing deposit issues the last time this happened 1-2 months ago). I placed the test order exactly 24 hours ago, it currently has 730+ confirmations, and has still not not been picked up by AB. I'm not a dummy and haven't been phished; I know what I'm doing on the DNM.

Can these reports please be taken seriously because waiting over 24 hours for an order to be verified is nerve-wrecking for customers, especially those with large amounts of money on the line, or those with heavy drug addictions worrying about running dry.

Idk how many people are affected by this, but there are plenty of reports by other customers. Here's some other people having the same problem (found on Reddit because most people cannot access Dread atm). Notice that all these posts were made *after* the "canary, 2FA, deposit address generation" issue had been fixed by DeSnake:

1. /r/onions/comments/ygd0c2/be_careful_something_is_not_right/
2. /r/onions/comments/ygd0c2/be_careful_something_is_not_right/iu81abq/
3. /r/onions/comments/ygd0c2/be_careful_something_is_not_right/iu8caev/
4. /r/onions/comments/yezpyj/alphabay_is_down/iu6z2zc/
5. /r/onions/comments/yezpyj/alphabay_is_down/iu3va8m/
6. /r/darknet/comments/ygdwm5/ab/iu91c6x/
7. /r/darknet/comments/ygdwm5/ab/iu8i9if/

8. This thread is the funniest: /r/darknet/comments/ygbtdi/alphabay_fail_contest/
People have turned this deposit issue into a competition: "who has the longest negative payment time remaining for an order?"
As you know it's supposed to expire after 6 hours, but for some reason it doesn't expire and rolls into negative time. I'm on "-19 hours" myself.

Sorry for rambling, it's just all a bit frustrating for everyone involved.

I thought that I'd drop back in and let everyone know that....

MY DIRECT PAY ORDER WENT THROUGH!

One day old account spreading FUD. Get a hobby. We do not delete messages, we quote them and reply so everyone can see your stupidity on display.

You guys are absolutely correct. Again we are 100% transparent about any problems the market is facing when we see them.

There are always tickets with people who have made deposits and they have not landed. This has happened to every market including our for too many reasons to list. We have always made these right when we have determined that the error was on our side and not a phished user or a transaction that could not be confirmed.

Staff always address these issues at the appropriate level after asking the user for the required information to fix their problem.

There are always some accounts that have this issue. Not just this week. The reason is that sometimes the order is under paid, then the customer gets the balance in their account but the order shows as payment required still. There are other common issues that I will not bore you with all the possibilities.

There has been a delay like /u/DeSnake said in his post on some credits but they are all coming through.

All withdrawals have been processing without issue.

Any tickets that I have verified the information about direct pay have been sent to DeSnake and as you can imagine he is behind on tickets with the DDOS and other issues we are finding and fixing as fast as we can.

If you sent XMR to the market you will get credited.

If you need to place an order and you have two direct pay that never gave you an XMR address please register a new buyer account until we can clear those for you.

If you are more comfortable do a direct deposit to the market then pay for the order.

I apologize to you and your customers for the delay, but we will get everyone what they are owed.

/u/pf1zer /u/kernelmustard u/lifeonmarzzz - some transactions have taken longer to complete as due to the canary we had an extraordinary amount of transactions in a very short time exactly after it was fixed. So if your transaction was in between those then it might have been slower. You can test a transaction now and it should complete it within the given time.

/u/itzmerdoc - it is in the queue. If there is an issue you can raise it in the same ticket.

Thank you.