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EMPIRE Ticket List Wait Times : EmpireMarket | Torhoo darknet markets

This thread is to keep a log of how long people have waited for their ticket(s) to be answered by support. This will be useful as we all know the 24 hour time frame listed on the website is unrealistic (at the current moment).

List the following:

1) Whether your "Ticket" is an Support Ticket vs. Dispute Ticket

2) Value of the "Ticket" in question

3) Content of "Ticket; ; (lost deposit, lost withdrawal, vendor scam, account lockout, account hacked, other)

4) Exact date "Ticket" was opened

5) Exact date "Ticket" was closed (if at all or still opened)

*EDIT: Make sure to update your post if your Ticket does get completed. We need to hold E MPIRE accountable to their customers and vendors but in fair manner and this is the perfect place for it. https://torhoo.cc/go.php?u=TDNVdlUyVTNaVzQ9# was online today but sadly only replied to one account. We need to get him in here to knock out our issues and keep good loyal buyers and vendors happy,
/u/JoelGoodson84
2 points
5 years ago
-Support ticket #23111
-Around $1200
-Account lockout (lost pgp key)
-Ticket ceated 6/18/19, still processing w/o response

Just wish I could get back into my account.....
/u/boodycut
1 points
5 years ago
-Support ticket
-$330 in LTC held up
-Lost Deposit
-ticket opened 8/3/19

-Ticket is still "Processing" it has been well over 55 hours with no word whatsoever.
/u/KarmaLab
1 points
5 years ago*
[pending moderation]
/u/AutoModerator M
0 points
5 years ago
It's not allowed to advertise other markets here.

This comment was posted automatically by a bot. All AutoModerator settings are configured by individual communities. Contact this community's Moderators to have your post approved if you believe this was in error.
/u/KarmaLab
1 points
5 years ago
I havent advertised a market??
/u/General100 📢
1 points
5 years ago
You can't n put the name of the market. You have to split it up like so; E M P I R E DRE AM
/u/KarmaLab
1 points
5 years ago
- Support Ticket
- FE request, necessary for us to continue business in full scale because we don't risk an huge escrow again like on N IG HT M A R E M A R KT.
- Overview about our vendor history, actual stats which are 98% positive, markets where we already have F E.
- Aug 02, 2019 06:39

- Ticket is still processing, no words, not a support member has answered yet.

I also have already applied for F E with the according button.
/u/Empirenium
1 points
5 years ago
support ticket - account lockout due to key access

no funds in wallet because I'm dumb enough to lose a key but not store funds on a market exchange!

provided other useful info to aid in verification, such as transaction history

ticket opened 8/3/18 - US format, so August 3rd
/u/ExpertCarder
1 points
5 years ago
-Support Ticket
-I have 120$ in my account from sales
-Account recovery (lost pgp keys)
-Ticket created on 18 Jul, 2019 at 07:59
-Ticket still processing,
So i Waiting 2weeks or 18days so far,
Sucks man I was starting to get some good business.
/u/[deleted]
1 points
5 years ago
-Support
-$230
-Frozen account
-Ticket processing since July 27
/u/deletejungle
1 points
5 years ago
-Support Ticket
-$170 BTC
-Lost Deposit
-ticket created 21 July, 2019
Been waiting about 2 weeks for a reply
/u/xbxmx
1 points
5 years ago
Support Ticket #33249
.06 btc (~$720 atm)
Lost Deposit (Double deposit more or less)
Open July 27

Today (less than 1 hour ago) my money had moved from the deposit address along with about 25 other Emp addresses, I am going to take this as a sign that /u/se7en/ or other mod is taking care of things. As I have followed a handful of other deposits and they at times get scrambled thru a handful before being credited. Fingers crossed ticket will be closed in next few hours for me and many alike.
/u/potsmoker31
1 points
5 years ago
-Support Ticket # 26212
-around $130
-account locked (pgp issue)
-ticket created 26/06/19 processing

no response after messaging empire mod here on dread.
just want to access my account