Hello all,
I have an order with a vendor that gave me a fair heads up on potentially taking upto 3 weeks for arrival. Id like to extend escrow beyond 13 days without opening a dispute and hurting his rep? Is this possible? Thanks!
Not entirely sure with dark0de, but most reputable market admins are somewhat fair... so the preferable outcome would be: you dispute and say that you just dont want the escrow timer to run out before you receive and the vendor had been nice but estimated 3 weeks, then the vendor confirms they shipped and it should be there in a week. They leave the dispute open a week or two waiting for you to get your pack, then once you get it, close the dispute in the vendors favor so no harm no foul. I dont know that it will work out that way, but i would hope so.
Dispute is fine. Just make it clear on your note that you are waiting for the product. Vendors get a lot of messages so honestly a dispute most likely will inform them of the issues
Glad to hear this opinion from a vendor. I had a situation identical to the OP's. I opened a dispute, and let the Admin know that the vendor and I had worked out a solution, and that I was awaiting their re-ship, and needed time to be extended.
The vendor seemed to acknowledge this, and so did the Admin, but I always wondered in the back of my mind if the vendor was upset that I openeded a dispute. I expressed it though when I opened the dispute, I simply was just wanting more time to allow for the product to land, which it did when reshipped.