Paid for order via Direct Pay and it's not confirming : AlphaBay

1 points

2 years ago*

I have 50+ confirmations in monero wallet but alphabay is saying that there are still no incoming transactions.

Anyone else also having this issue?

EDIT: Went through 30 hours later. Slow af, but it did end up going through.

Hey mate there have been some direct pay orders being delayed but they are arriving.

Check desnakes post for further information /post/bb3c3baf32947765c92e/#c-dfefcfeb54470669db

/u/rambouk2uk P Vendor

2 points

2 years ago

seems to be a delay for a tiy % but i had a heap of orders today and withdraw loads/all of monero so all good on my side

/u/helpifyoucan

1 points

2 years ago

Same here!

/u/MentalGymnastics

1 points

2 years ago

I've been waiting for almost 2 days and several thousand dollars have been reported unpaid. No help or explanation from support. Theyve just been passing the ticket around to all the support staff.

I placed 1 order with directpay. Did 0 deposits or withdrawals or anything else on the site.

/u/lifeonmarzzz

1 points

2 years ago

Dude this is insane. Payment time for current order: -23 Hours 39 Minutes
like what?! second time in a row.

/u/pf1zer Vendor

1 points

2 years ago*

i am still having many messages from customers that their payment not going thru for more than 24h. looks like this issue becoming more and more problematic. i suggest to disable this feature until it is fully fixed. market balance orders comes thru without any problems

i also made withdrawal from market wallet it shows sent and completed but still not reached my wallet. i used same wallet like i always use. never happened before. do we have also delays on withdrawal? yesterday it was working without any problems

upt: i see many people also have same problem. many posts on AB forum

can we also have update on tempest issues. looks like nothing moves with his overdue disputes as well

/u/DeSnake
/u/TheCypriot
/u/wxmaz
/u/amades
/u/EvZen
/u/Phrack
/u/parsed
/u/peke

/u/DeSnake Administrator

3 points

2 years ago

1

Awards Received

Bronze

1

We have made multiple deposit and withdraw tests and it is working flawless currently. /u/lifeonmarzzz /u/MentalGymnastics

In regards to direct pay - some AlphaGuard nodes had been underperforming hence they were not able to be as stable as we expect them to be. The issue was a rare race condition which by the looks of it gets triggered by specific kernel version as it was not present in the rest. Those ones underperforming now use the kernel branch where the issue is not present.

In regards to withdraw module it was put in maintenance mode while the upgrade on AG nodes was happening. As you know AlphaBay is huge and although withdraw is a module on its own, we have to prioritize to make sure such race condition as with the deposit module is not present in the withdraw module itself (or the pre-requirements for it to be there in the system). Any pending withdraws were obviously processed few hours back but due to triple checking everything works I am posting this just now. If anyone who has not received previously syncs their wallet will see it with many confirmations back.

We apologize for any inconvenience caused. Such a specific and rare kernel issue is something truly random and not too much can be done without spending days on end writing a custom patch which might also cause unexpected outcome. Now everything is working as intended and as expected. If there are any issues please raise a support ticket. We appreciate your patience and business.

Thank you.

/u/pf1zer Vendor

1 points

2 years ago

looks like direct pay orders working now. new withdrawals also working like before. but withdraws which were done 10 hours ago are still missing. multiple vendors still facing same problem. none of these missing withdrawals appeared. please look further into this problem

thank you for your service

/u/fendt

1 points

2 years ago

about this problem it is possible that some users are still affected in the case of withdrawals. i have opened a support ticket. my withdrawal was requested and marked as sent in the universal time of 12.40 hours this Tuesday 1 Nov. at the current UTC time, there is still nothing received.
confirm that it is not a scam of any kind, nor a mistake, since I always access from dread and I always confirm my addresses before an operation ends.
on the other hand, assignments from another market immediately arrived at the same address. : it is not the monero network's problem, nor mine, therefore I assume it is yours.
to finish the receipt of new funds in my account also took more than 2 hours.
they have us used to an almost perfect interaction 99.99 percent of the time, thanks for that. that is why it is necessary to be sure that it will be solved.

/u/Phrack AlphaBay PR

1 points

2 years ago

Direct payments are being resolved, there should be no issues with withdrawals mate.

/u/pf1zer Vendor

1 points

2 years ago

there are. check AB forum as well many people currently reporting that withdrawals not coming

direct pay is also still big problem

please this needs to be fixed asap

/u/samesamename

1 points

2 years ago

Over 24 hours have passed since withdrawing and still not received coin in my wallet.

/u/helpifyoucan

1 points

2 years ago

My problem has now been solved and the order is now "processing".

Paid for order via Direct Pay and it's not confirming : AlphaBay | Torhoo darknet markets