Expect a response by Monday, as the team does not operate over the weekends. This will allow us to properly look into the matter, as we test every brick we receive. Nonetheless, this will be thoroughly looked into for you. <3
i use a vile so i can keept swirling dump out water and new water and it kinda solidifies quicker that way but it did take longer than normal. was fire for me tho! sorry bout your experience