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Listen, on Abacus markets we care for our users, but you are not an user of Abacus market, you never did any deal on Abacus Market, you just used Abacus market as a messaging application to agree with someone to do a direct deal.
You are here saying market does not respond you as if market owes you a response, did you use Abacus services at first place?
If you lost 3500 with someone on whatsapp telegram whatever is not Abacus fault and you should not pay your frustration with the market, just open posts overall blaming the vendor and whatever you want but leave the market alone.
Still you are lucky Abacus mods are good heart and they are there replying to you since the beginning and they are investigating the issue and trying to fix it for you. But being honest, Abacus does not have to invest their time on off deals because is not fair for real customers.
Appreciate the response. I always use Abacus, have made over 30 x purchases though was stupid enough to be convinced by METHKING to go through telegram. It was against my better judgement though he appeared to have a decent trust rating. I understand its not in any way the fault of Abacus, im an idiot though i wasnt getting much of a response to the ticket i raised, i know you advise to report vendors that encourage this so reported it. I really appreciate the follow up on my ticket. Hopefully he does the right thing and fixes it. This ill be the last time i do business off market. Thanks again
Never accept direct deals outside Abacus Market. You will likely end up losing your money. Report through ticket any vendor asking you to continue the transaction through wickr or any other type of external method. If a vendor who does not have FE rights ask you to FE before receiving your product, report them too, probably they want to scam you.
OzmosisAUS buyer with an estimated 30 transactions on their account opened a ticket claiming they were scammed by METHKING through telegram for the amount of $3500
Abacus support replied the same day accepting the situation was crazy and asking permission to read the conversation in the market since we cannot access their conversation without their permission. OzmosisAUS accepted.
After studying the case for several days, this is our resolution: We verified METHKING gave out their telegram contact. But there was not any other proof pointing that there was a deal for the amount of $3500. We still insisted METHKING to please ship their order if there was really an order and to please act as a good vendor but they insisted there was not such an order and it was some kind of promotion not a real order.
We have DOUBLE-STRIKE METHKING for providing telegram. One more strike that's it. they were notified.
Conclusion:
There is a big banner on messaging page warning you as buyer to don't accept direct deals.
There is a big banner on messaging page warning you as vendor to don't offer direct contact or to try to fe early or similar actions.
If you break rules, do not expect to be helped. You want to break rules, and later blame others? That's ok, but it is what it is.
And finally:
We want to remind everyone we cannot ban vendors or buyers because of any action they have done outside the market. Because If we accept as proof any telegram conversation or anything that we cannot really verify ourselves, we will just open the door to the beginning of lot of FUD and creation of accounts creating fake situations and reports just to ban competitors and to ruin other people businesses.
This is darknet, Escrow does exist for a reason and rules as well.